Buldiy Ltd - Terms and Conditions

Last Updated: 9th November 2024

1. Introduction

This document outlines the Terms and Conditions ("Terms") governing the use of BULDIY LTD' services, software, and hardware ("Services"). By using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Services.


These Terms and Conditions shall govern the relationship between us, namely, BULDIY LTD and the Customer and/or User and/or the Merchant, regarding the BULDIY LTD’s services.

2. Definitions

"User" refers to any individual or business entity using BULDIY LTD Services."Services" includes all software applications, payment processing, hardware, and related support provided by BULDIY LTD. "Hardware" includes any physical devices, such as card readers or terminals, provided by BULDIY LTD.

3. Account Registration and Security

To access our Services, you must complete the sign-up form provided in our website by providing legal information about you and your company/business. (https://buldiypayments.com/sign-up). You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. You agree to provide accurate and up-to-date information, and notify BULDIY LTD of any unauthorized use of your account since we have strongly secured systems. BULDIY LTD is not responsible if you share your password or any other account details of the software that we operate in.

Please be super secure and strict with your account details and no attacks or frauds will follow. BULDIY LTD will never call or email you/your business/partners/employees asking for any account details.

4. Use of Services

Our Services are designed solely for lawful payment transactions. Users are required to inform BULDIY LTD about their type of business and their operations. Users are prohibited from using the Services for any illegal or prohibited activities, including fraud, money laundering, or other illicit transactions. We do not accept ignorance of what constitutes illegal activity, users are required to stay informed for matters regarding the legality of their operation. Users agree to comply with all applicable laws and regulations, including Cyprus payment regulations, international financial compliance standards, EU laws and central bank's compliance standards. We reserve the right to terminate out agreements if illegal activity is reported.

5. Fees and Payment Terms

BULDIY LTD charges fees for the use of certain Services. If you are a merchant, the fees are includ in our contrct, your own business's fees are disclosed on our website and may be updated periodically. By using our Services, you agree to pay all applicable fees, which will be automatically deducted from your account or charged directly, depending on the arrangement. All changes and updates of said fees applicable to the user will be communicated by BULDIY LTD via email and by phone.

6. Hardware Purchases and Warranty

BULDIY LTD offers hardware devices for its merchants. These devices come with no warranty, it don't covers damages unless we have warranty period on our contract. The warranty does not cover damage caused by misuse, unauthorized modifications, or external factors. For rented devices, users are required to return them in a functional, operational and undamaged condition, failure to do so will result in a fine based on the value of the device damage and its age.

7. Data Privacy and Security

BULDIY LTD collects and processes personal and transaction data in accordance with our Privacy Policy. We employ advance security measures in compliance with the highest industry standards to protect data but cannot guarantee absolute security from user error or wrong moves. Users agree to keep their accounts and passwords secure, users are required to use two factor authentication for security reasons. By using the Services, Users consent to BULDIY LTD collection, use, and disclosure of data as described in our Privacy Policy. BULDIY LTD and its affiliates/partners are not responsible for any breach of any user or company data of all sorts.

8. Intellectual Property

All intellectual property rights related to our software, hardware, and branding remain with BULDIY LTD. Users may not copy, modify, or reverse engineer any part of our software or hardware without prior written consent. All devices given to Users are still in BULDIY LTD's control and property of BULDIY LTD.

9. Termination and Suspension

BULDIY LTD reserves the right to suspend or terminate your access to the Services at our discretion, especially in cases of non-compliance, suspected fraud, or misuse. Users may terminate their account by notifying BULDIY LTD via email or call. Termination does not release Users from any outstanding payment obligations and must pay due/out-standing invoices.

11. Indemnification

Users agree to indemnify and hold harmless BULDIY LTD, its affiliates, and employees from any claims, damages, or expenses (including all legal fees) arising from their use of the Services or violation of these Terms.

12. Modifications to Terms

BULDIY LTD reserves the right to modify these Terms at any time and must notice it's Users by email or call.

13. Governing Law and Jurisdiction

These Terms are governed by and interpreted under the laws of Cyprus. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of Cyprus courts.

14. Charge fee guide

The fees displayed on our website are applicable to transactions made using local debit cards within the country of operation of the merchant. Please note that additional fees may apply for transactions involving foreign-issued cards, credit cards, business cards and any other card type. These additional charges or fees will be included in our contract.