Buldiy Payments - Privacy Policy

Last Updated: 9th November 2024

1. Information We Collect

- Personal Information: When you create an account or use our services, we collect information such as your name, email address, phone number, billing address, financial information, and payment details.

- Transaction Information: We collect information on transactions processed through Buldiy Payments, including transaction amounts, dates, locations, and involved parties.

- Device and Usage Information: When you access our services, we may automatically collect information about your device, browser, IP address, location, and usage patterns.

2. How We Use Your Information

- To Provide Services: We use your information to process payments, manage transactions, and fulfill service requests.

- Customer Support: Information is used to respond to inquiries, troubleshoot issues, and provide customer support.

- Personalization and Improvements: We use data to improve our services, customize user experiences, and enhance security.

- Fraud Prevention and Security: Transaction data and device information help detect, prevent, and mitigate fraudulent activity.

- Marketing and Communications: Only with your consent, we may send you promotional information and service updates.

3. How We Share Your Information

- With Payment Processors and Banks: We share necessary information with banks, card networks, and other financial institutions to complete transactions.

- With Service Providers: We may share data with trusted service providers who help us operate, support, and improve our services (e.g., cloud storage, analytics, and customer support providers).

- For Legal Compliance: We may disclose information if required by law, legal process, or to protect our rights, property, or safety.

- In Case of Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

4. Data Security

- We take data protection seriously and implement technical and organizational security measures to safeguard your information. These include encryption, firewalls, access controls, and regular security audits.

- However, no security measures are infallible, and we cannot guarantee absolute security. Please contact us immediately if you suspect unauthorized access or data breaches.

5. Your Choices and Rights

- Access and Correction: You have the right to access and correct inaccurate personal information we hold about you.

- Data Portability: Upon request, we can provide your information in a structured, machine-readable format.

- Restriction and Deletion: You may request that we restrict or delete your data, subject to legal or contractual obligations.

- Marketing Preferences: You can opt out of promotional communications at any time by adjusting your account settings or using the “unsubscribe” link in our emails.

6. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

Buldiy Payments may process your information outside of your home country. Where applicable, we take steps to comply with data protection laws, including EU Standard Contractual Clauses for international transfers.

8. Do not sell my info

WE DO NOT SELL YOUR OR YOUR CUSTOMERS INFORMATION TO THIRD PARTIES OR OTHER COMPANIES. We also DO NOT use your information or your customers information for marketing.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware of such data, we will promptly delete it.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or posted on our website. Your continued use of our services after updates signifies acceptance of the revised policy.

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